Dr. Eisner
and TenderCare team members take the time to explain in detail pertinent
information regarding the progress and care of your pet, both when
in the dental clinic and in your care at home. We provide fee estimates,
written home care instructions, and information sheets about your
pets care and treatment. Dr. Eisner will also contact the referring
veterinarian and send a written report after your pet’s visit.
Our computerized
record system helps us keep track of your pet's dental needs. It
generates a friendly reminder to help you remember when to schedule
future appointments.
Our policy
is payment in full at the time of service or discharge from the
medical center. TenderCare processes your invoice and accepts major
credit cards as well as checks and cash. They also offer CareCredit
medical credit card for financing dental services. There is a minimum
monthly service charge of $0.50 and 2% on unpaid balances after
30 days. If other arrangements are necessary, they must be approved
prior to treatment.
Dr. Eisner
will prepare an itemized written estimate. Please feel free to ask
us any questions about the charges or policies before treatment
is initiated. You have a right to understand our charges, and we
want you to feel comfortable that you have been treated fairly.
Most
dental procedures require us to administer anesthesia. If your pet
is being admitted for dentistry, please withhold food the night
before and morning of the appointment. Also, please remove your
pet’s water dish the morning of the appointment. Pets will tolerate
anesthesia better with an empty stomach and the risk of vomiting
is reduced.